Automated Chat Triggers

Let’s admit it - it’s nice to talk to humans. (Much better than talking to robots!). HubRocket enables a popup that will appear and offer help or explanations after your visitors have spent a certain amount of time on your site. Total freedom - wait five, ten, or fifteen seconds to offer a live conversation. Or maybe you prefer a weird number like twenty-three. Whatever the case is, we’ve got you covered.

Attention Grabber

Choose from our beautifully-designed buttons to catch your visitors’ eyes. (Not literally. Don’t actually catch their eyes). With a wide variety of colors, sizes, and designs, the attention-grabbers make engaging customers effortless. A quick click opens up the chat window so that your customers can fill out their name and email, then select the department they need help from (plus fill in any other information you might need from them). After they press ‘start’ they’ll get connected instantaneously to one of your service representatives.

Proactive Conversations

Create new customers on your site by approaching them directly. You can choose between a friendly pre-written message to save time, or write one tailored to their site activity. If a visitor seems confused or they seem dangerously close to leaving, a simple “Hi!” can do wonders. By proactively reaching out to your online visitors, you’ll be able to offer assistance, push for conversions, and drive those online sales.